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Saturday 21st November 2009
UTV : It's all about U

  

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UTV TALK
FREE EVENING & WEEKEND CALLS OR FREE ANYTIME CALLS 24/7!

COMPATIBLE CALLING FEATURES

What is the Telephone Preference Service?

TV Talk supports the popular calling features associated with your current provider. We will transfer your line on a 'like for like' basis with all your compatible Calling Features being transferred seamlessly to UTV Talk.

Services such as 1471, 1571, ex directory and number withheld will continue to be associated with your new UTV Talk service. A full list of compatible and non-compatible services is detailed below.

Features Provided Automatically
Features Compatible With UTV Talk
BT Services Not Supported
BT Services Not Compatible With U Talk BT Services That Must Be Removed Before Submitting A UTV Talk Order

View FEATURES PROVIDED AUTOMATICALLY

UTV Talk 1471
Get the number of the last person who called you
Call Return Erasure (1475)
Dialing 1471 advises you the last inward-calling number. If you want to erase this information, dial 1475, and this will replace the normal advice of caller's number with "number withheld". This will normally not work if you permanently withhold your number. You need to dial 1470 to override the withhold number before dialing 1475. These services are free.
Three Way Calling
Allows you to set up a three way call where each participant pays at normal dialed rates for the part of the call that they dialed.
Reminder Call
Book an alarm call.
Call Diversion
Once set up all calls to a line are diverted to the number specified by the user. The divert to number can be changed/activated/deactivated at any time using the telephone keypad. The diverted part of the call is charged to the renter of the service at customer prevailing tariff for the destination diverted to; calling customers pay the call charge only to the number dialed. When using the Call Diversion service, it is not possible to divert calls using Indirect Access codes. Where a customer is set up on CPS the diverted call will route via the CPS.
Caller Display
The number of a caller is shown on the customer’s telephone equipment, where the customer has compatible equipment to display the telephone number.
Call Waiting
Call Waiting lets you know that someone else is calling by playing a discreet signal while you are talking.
Choose to refuse
Stop unwanted or nuisance calls.
Anonymous Call Rejection
Block calls from withheld or anonymous numbers.
Withhold number
prevent the number you are dialing from seeing your own telephone number
Bar use of withhold number
 
1471 (Last caller)
Get the number of the last person who called you
1471 Extra (Last 5 callers)
The enhanced version of 1471 and retrieve the last 5 numbers who called you
Call Sign
Get an additional number with a different ring tone.
Wholesale 1571
Listen to any messages by dialing 1571 from your phone
Smart Divert
Diverts incoming calls to a single number (works with most numbers)
Smart Divert + Bypass Number
If you only have a single BT line but would still like your calls transferred to you, you can have a 'Bypass' number from BT. This is a different phone number that BT gives you which works on your existing single line but ignores any call divert settings.
Call Return
Provides an announcement giving the time and date of the last call and the ability to return the call by dialing 3. The subsequent call is charged at normal dialed rates. Customers can withhold their number on a per call basis by prefixing that number with 141.
Bar use of Call Return
prevent the call return facility
Call Return Erasure (1475)
Dialing 1471 advises you the last inward-calling number. If you want to erase this information, dial 1475, and this will replace the normal advice of caller's number with "number withheld". This will normally not work if you permanently withhold your number. You need to dial 1470 to override the withhold number before dialing 1475. These services are free.
Presentation Number (Requested via an LVR)
Incoming calls barred
restrict the ability of receiving calls
Outgoing calls barred
restrict the ability of making calls
(Provided by Energis only, using the standard CPS call barring plans.) ??? still valid
Caller Redirect / CNI -1 month
(Requested via an LVR) – if you move house, your family and friends will hear a recorded message telling them what your new telephone number is (rental period is 30 days)
Caller Redirect / CNI -3 months
(Requested via an LVR)-if you move house, your family and friends will hear a recorded message telling them what your new telephone number is (rental period is 90 days)

View FEATURES COMPATIBLE WITH UTV TALK

Three Way Calling
Reminder Call
Call Diversion
Caller Display
Call Waiting
Choose to refuse
Anonymous Call Rejection
Withhold number
Bar use of withhold number
1471 (Last caller)
1471 Extra (Last 5 callers)
Call Sign
Wholesale 1571
Smart Divert
Smart Divert + Bypass Number
Call Return
Bar use of Call Return
Call Return Erasure (1475)
Presentation Number (Requested via a LVR)
Incoming calls barred
Outgoing calls barred
Provided by Energis only, using the standard CPS call barring plans.
Caller Redirect / CNI -1 month (Requested via a LVR)
Caller Redirect / CNI -3 months (Requested via a LVR)

View BT SERVICES NOT SUPPORTED

Ring Back When Free (RBWF)
Advice of Charge

Close BT SERVICES ARE NOT COMPATIBLE WITH UTV TALK

REDABC
RedCARE ISDN
Payphone Line (non private)
Access Line (external extensions)
Cable Lines (Non BT network)
NHS lineoBT site/ temporary lines
ISDN connect service, ISDN2/ISDN30
Non-served Premises
Low-loss Exchange Lines
Ship in Docks
Feature Line
Feature Net
BT Net
Alternatively Routed Lines
BT Service & Test Lines
Custodial Tagging
DDI
Midband
Excess Construction Charge Lines
Duct Sharing Lines
School Internet
BT Commitment plus
Touchpoint Kiosk Rental
Local Loop Bundled Lines
Communications Management Services
Inbound Services/Linkline
Virtual Private Network
Switched Multi-Megabit Data Service
Social Telephony Products - In Contact Plus,
Light User Scheme,
Protected Services Scheme,
Network Controlled Calling

View BT SERVICES THAT MUST BE REMOVED BEFORE SUBMITTING A UTV TALK ORDER

Call levels
Charge advice
Internet Packages
BT Bill Direct
Call my bill/View my bill (voice response service or internet-based service respectively), providing customers with the means to check their call usage since their last bill was produced.
Meter pulse facility (with the exception of WA business lines where the product will be retained)
Bypass number
BT Chargecard
BT RingMeFree
Surftime Packages