ADSL (Asymmetric Digital Subscriber Line) currently provides download speeds of up to 8Mbps with a maximum upload speed of only 832Kbps regardless of download speed. SDSL (Symmetric Digital Subscriber Line) provides the same speed in both directions, so if you buy a UTV SDSL you will have up to 2Mbps in both directions. That's a download speed up to two and a half times faster than ADSL. SDSL circuits are carried over a new copper wire and they do not support traditional telephony unlike ADSL where a customer is able to access the Internet and make a phone call using the same line at the same time.

Yes, as UTV SDSL is installed on a new line you can continue to use your ADSL service on the existing line.

The service is designed to suit small and medium sized businesses that: Send large files or data to customers and suppliers. Host their own email, web or extranet services. Connect business sites using IPSec VPNs.
Want to increase the number, and improve the experience of tele-workers.

UTV SDSL is particularly attractive to businesses in the following sectors:

Recruitment
Media & Advertising
Entertainment
Financial Services
Manufacturing
Printing and Publishing
Law
Engineering
Software
Architecture
Travel Services
Design & Photograph

SDSL service options provide equal bandwidths at either
256Kbps *
512Kbps *
1Mbps *
2Mbps *
* for both upstream and downstream traffic

Up to 256kbps is £139 per month, excluding VAT
Up to 512Kbps is £ 149 per month, excluding VAT
Up to 1Mbps is £189 per month, excluding VAT
Up to 2Mbps is £229 per month, excluding VAT

UTV Internet aims to have your service completed within 12 working days. In some cases this may take longer and we would advise you of any additional delays.

In most cases, about a week after you have placed your order we will contact you to confirm the appointment date for the engineer to visit and install the socket on your premises.

A BT engineer will visit your premises to install a socket. You will then be required to plug your SDSL compatible router in to the socket to enable you to use the service. Further work may be required following the engineering visit prior to completion of the service provision, should this be the case the service desk will call you to inform you that the order has been completed.

No. As the product uses a different technology (SDSL) you will need a designated SDSL router.

Yes, we can offer you a Cisco router at a cost of £395 (excluding VAT). If you do not wish to be supplied with our router, you can source your own from an alternative, reputable supplier.

The install fee is a one-off charge of £495 (excluding VAT).
If you require an engineer to install and configure the router it will cost £ 450 per day. It normally only takes one day to configure subject to your current system setup.

If you would like to place an order for UTV SDSL, or for more information, please contact Heather Beattie on 0845 2470001 or use the contact form provided as part of the sign up process.